�Previous Customer� discount of 5% applies only to those people who have taken a Bywater Hotelboat Cruise in 2014 and 2015. Any discounts shall be accounted for in the balance payment and noted in the confirmation letter.
Please do not send cash in the post. Cheques should be made payable to �Bywater Hotelboat Cruises Ltd�. For bank transfers please use your surname and the cruise number as the payment reference. Sort code � 40-09-02. Account no. � 21866869
If paying from overseas please consult us as to the best method of payment.
We strongly recommend that cancellation insurance is obtained for all members of the party. Please see our terms and conditions.
We regret that for safety reasons smoking is not permitted on board. Pets are not allowed on board and we are unable to carry children under the age of 14, except on a full boat charter.
Canals and rivers are occasionally closed for short periods during the summer months if emergency repair work is necessary. If any of our cruises are affected by such stoppages we shall make every effort to re-route and immediately inform any passengers whose arrival or departure is altered.
We serve a varied menu over the course of each cruise and although we are unable to offer choices we can cater for certain dietary requirements, just let us know of any strong dislikes, food allergies or other dietary needs at the time of booking. Please call us on 07775 850098 if you would like to discuss any of these before.
Bywater Hotelboat Cruises cannot be held responsible for any failings of public transport in your arrival or departure.
Bywater Hotelboat Cruises takes no responsibility for any theft or accidental damage which occurs to a passenger�s luggage and belongings whilst on board.
If we advise car-parking facilities, we shall not be liable for any loss or damage to your vehicle or its contents.